 
Press Release
FOR
IMMEDIATE RELEASE
Contact: Martin Paredes (915) 494-2204
email: mparedes@cognent.com
Cognent
welcomes newest technical team member
Ivan Sierra
joins Cognent’s technical support team
El Paso, Texas - Monday, November 07, 2005
– Ivan Sierra today joined Cognent’s Help
Desk support center as computer technician.
Sierra brings extensive computer technical
expertise to Cognent’s customers. “With
Sierra’s appointment, our newest product
offering, The Help Desk, is now complete”,
stated Martin Paredes, CIO. “The Help Desk
offers our customers a one-stop telephone
number where solutions to computer problems
are a telephone call away”, added Paredes.
“I am exited to work for a fast-paced
dynamic company that values customer service
above all else”, stated Ivan Sierra.
Cognent, Inc. is a full-service technology
outsourcing firm based in El Paso, Texas
with offices in El Paso and Dallas, Texas.
Cognent provides full service IT solutions
to regional businesses including
Internet/Intranet solutions as well as
custom application development along with
off-site backup and disaster recovery
planning services. Cognent, Inc. also
provides managed server solutions along with
its signature AmitorTM human
resources and customer resources management
suite.
To find out more about Cognent, Inc. and our
approach to customer service, visit us
online at: cognent.com or call us at (915)
850-0756.
Interview Contact: Martin Paredes, CIO.
Phone Number: (915) 850-0756
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